This privacy notice for CYATT TECHNO PVT LTD ("CYATT," "Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services")

At CYATT TECHNO PVT LTD, we are committed to protecting the privacy and security of the personal information of our customers, website visitors, and users of our IT services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website or engaging our services, you consent to the practices described in this policy.

Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide them to us through our website, email, or other means of communication. We may also collect additional personal information as necessary to provide the services you request.

1.2 Non-Personal Information: We may gather non-personal information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, and browsing patterns. This information is collected to analyze trends, administer the site, track user movements, and gather demographic information for internal use. It is not linked to any personally identifiable information.

Use of Information

2.1 Provision of Services: We use the personal information we collect to provide and improve our IT services, including web development, maintenance, and support. This may involve communication with you, troubleshooting, and fulfilling your requests.

2.2 Communication: We may use your personal information to send you important notifications, updates, newsletters, marketing materials, and other information relevant to our services. You have the option to opt-out of receiving such communications at any time.

2.3 Legal Compliance: We may use or disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable government requests. This may include responding to lawful requests from public and government authorities.

Information Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information for the sole purpose of performing their tasks on our behalf and are obligated to maintain the confidentiality and security of your information.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our company assets, personal information may be transferred as part of the transaction. We will take reasonable steps to ensure the security and confidentiality of your personal information during such transfers.

3.3 Legal Requirements: We may disclose personal information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. These measures include using secure technologies, implementing physical, electronic, and administrative safeguards, and regularly reviewing and enhancing our security practices.

EXCLUSIONS

This Privacy Policy does not apply to any Personal Data collected by CYATT other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to CYATT through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums (collectively, “Public Areas”), any ideas for new products or modifications to existing products and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and CYATT shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.

USE BY OTHER PARTIES OF YOUR PERSONAL INFORMATION

Your Personal Information may be accessed by any person who has access to your account log-in information (“Log-In Information”). Therefore, we hereby advise you that You should carefully protect the security and integrity of your Log-In Information to guard against unauthorized access and disclosure of your Log-In Information. Further, we cannot control how third parties and other users of the Website may use any information that you disclose in postings or submissions while using the Website or any part of the Services, including without limitation in your postings in chat rooms and on message boards and forums. We encourage you not to disclose or provide any personal or sensitive information while using any generally- accessible sections of the Website.

SECURITY

For the processing of credit card payments and other mode of online payment, our payment processor uses a Secured Socket Layer (SSL) server which encrypts your personally identifiable data prior to transmission of this information over the Internet. We have also put in place a reasonable physical measures and administrative procedures (security measure) to safeguard against unauthorized access of Personal Information and to help prevent the loss, misuse or alteration of Personal Information that we collect in connection with your use of the Services and the Website. However, we cannot guarantee that the security measures we implement in connection with the operation of the Website and the Services will absolutely prevent others from accessing or acquiring any of your Personal Information, including without limitation your credit card information. You therefore agree that any breach of security measure beyond the control of CYATT are at your sole risk and expense. We reserve the right to conduct a security review at any time to verify your identity. You agree to provide CYATT all the information that CYATT for the security review. If You fail to comply with any security request, CYATT reserve the right to terminate Your membership with CYATT and prohibit Your access to the Site.

E-MAIL COMMUNICATIONS

From time to time, we may e-mail you news bulletins, information on technical service issues, or information relating to the Services, or other services or products provided by CYATT, its members and/or business partners. You consent to the delivery of such communications by e-mail to the e-mail address that you provide to us when you establish your membership account or while otherwise using the Services or the Website.

TECHNOLOGICAL MEASURES

In addition to the Personal Information you provide to us, we may also collect certain, anonymous information as you access and navigate the Website. When you visit the Website, we send one or more cookies- a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including analyzing the data for storing user preferences and tracking user trends. We may set one or more cookies in your browser when you visit the Website. Cookies are required to use the Services and you may be required to log-in to your account after a certain period of time has elapsed to protect against others accidentally accessing your account information. In addition, when you access the Website, our servers automatically record information that your browser sends. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. We use these technological tools to collect information to have a better understanding of how people use the Services and the Website, to analyze data for trends and statistics, to help diagnose problems with our servers, to enhance the Services, and to enhance and tailor member’s experiences using the Services and the Website. The information collected is not personally identifiable and we do not link this information to any personally identifiable data.

USE OF THIRD PARTY WEBSITES

The Website may contain links to other websites that are owned or operated by third parties that are unrelated to CYATT. Once you have clicked on a link or button activator connecting you to such third-party website, you will leave the Website and be taken to a website that we do not control. THIS PRIVACY POLICY DOES NOT APPLY TO ANY PERSONAL INFORMATION COLLECTED ON ANY THIRD PARTY WEBSITE. We suggest that you read the privacy statement of the third-party website before providing any personally identifiable data on that website. We are not responsible for any loss, damage, claim or expense etc., as a result of use by any person or entity of any information that you may provide while accessing or using any third-party website. Further, CYATT shall not be liable and cannot be held liable for any breach of Security or for any actions of any third parties that receive your Personal Information.

Notwithstanding anything contained in this Policy or elsewhere, CYATT shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

“Force Majeure Event” shall mean any event that is beyond CYATT reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption etc.

ACCESSING AND CHANGING PERSONAL INFORMATION

You may access your membership account and amend your Personal Information contained therein at any time. In addition, you have the right to contact us at any time to: (a) request the removal of any Personal Information that you provided to us in connection with your registration as a member from our servers and computer networks; and (b) update and modify your Personal Information relating to your membership account. Please use the contact information provided below. Such request may require us to terminate your membership in CYATT. If any such Personal Information is removed from our servers or computer networks, any third party who had access to such Personal Information prior to its removal may have retained some or all of such Personal Information. We are not responsible for the retention or use by third parties of any of your Personal Information at any time, including following its removal from our servers or computer networks.

RETENTION OF PERSONAL INFORMATION

After termination of your membership with CYATT, CYATT shall destroy all the data collected from You within a reasonable time, except the records and data pertaining to the transaction undertaken using our Services or the Site. Please note that under the applicable laws, we are required to maintain record of these transaction with CYATT including personal data such as Your name, contact details, customer number, transaction history etc. Other than the information specified above, CYATT will delete all Personal Information that CYATT hold about You when Your membership is terminated.

Please note that CYATT will not require You to disclose Your personal or Security detail vide email or other communication. If You receive any email/ phone call/ SMS or other communication requesting You to share Your Personal Information, please do not respond to such requests and delete such requests immediately. Pls forward such requests to team@cyatt.com for notifying CYATT of the same prior to deletion of such requests.

CHILDREN'S PRIVACY

CYATT does not knowingly collect Personal Data from children under the age of 18. If you are under the age of 18, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Data to CYATT through the Services, please contact us, and we will endeavour to delete that information from our databases.

BUSINESS TRANSITIONS

In the event that CYATT goes through a business transition, such as merger, acquisition by another company or sale of all or a portion of its assets, your personal information will likely be among the assets transferred.

CONTACTING CYATT

To contact us with any questions, please send an e-mail to team@cyatt.com, and we will work to ensure your inquiry is passed on to and answered by the appropriate person in a timely manner. Please be aware that e-mail you send us is not necessarily secure against interception. If your communication pertains to sensitive information, then you should contact us in person or via regular mail or telephone. If you have any questions about this Privacy Policy or the practices of CYATT, you can contact us at team@cyatt.com.

GRIEVANCES

If You have any concern, question, grievance or complaints in relation to the Site or its content, or this Privacy Policy, You can contact CYATT at team@cyatt.com.

GOVERNING LAW AND DISPUTE RESOLUTION

This CYATT Privacy Policy shall be governed by and construed in accordance with the laws of India. All disputes in relation to these Terms will be adjudicated exclusively before a competent court in India only.